For a large pharmaceutical company, Panaxea was asked to perform a time-and-motion study to compare two administration methods of medicine.

Objectives were to

1) analyze the workflow in three peripheral hospitals;

2) identifying the… critical stages in the process of delivery of the medicine from the pharmacy to the patient;

3) observe resource use in hospitals;

4) discuss resource use in hospitals with pharmacists, nurses, and physicians;

5) and to compute the costs of both administration methods.

Methods used were interviews with key-opinion leaders supported by a questionnaire to validate the generated data, followed by a time-and-motion study to measure the difference between both administration methods. Data served as input for the development of a cost model.